Withdrawal

You have the right to revoke the purchase contract within fourteen days without giving a reason. The withdrawal period shall be fourteen days from the date on which you or a third party, other than the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us by means of a clear declaration (by letter or email) of your decision to withdraw from this contract. Please send this letter to Roqua GmbH, Maria-Einsiedel-Strasse 42, 81379 M√ľnchen, eMail: mc@roqua.com.

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.

Effects of withdrawal: You have to return the goods without delay at the latest within fourteen days from the date of revocation or return to us. The deadline is met if you send the goods before the deadline. If you effectively withdraw from this contract and we received the goods correctly without damage and with the original tag, you will receive all the payments back, including the costs of supply (with the exception of the additional costs arising from the fact that you chose a type of delivery other than the offered by us, free Ground Shipping domestically, ie repay esp. express and international shipping), without delay. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise.