Privacy Statement

All customer data is stored and processed by roqua.com exclusively in accordance with the relevant data protection laws. In particular, personal information is collected solely for the purpose of processing the order, stored and used, or with your explicit consent. We do not store personal data longer than is absolutely necessary to. We do not disclose personal data to third parties.

 

In the processing of online payments Security and Privacy is very important for us. Therefore, we are working with one of Europe’s leading payment service providers, the company Sage Pay. Transaction details are encrypted using 128- bit SSL certificates to provide the highest level of data security. The servers from Sage Pay are protected by 256 -bit encryption standards. In addition, Sage Pay has a certificate of level 1 , which confirms compliance introduced by the Payment Industry Data Security Standard PCI DSS. For more information about data security by Sage Pay can be found here.

 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). 
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information can be found under http://www.google.com/intl/en_uk/analytics/tos.html (Google Analytics Terms of Service & Privacy). 
Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). Source: http://www.datenschutzbeauftragter-info.de